Users of the Services offered by 3x1 acknowledge and accept these terms and conditions.


Owner of 3x1 and related Services

Instyle Distribution S.r.l.
Via Cevedale, 7/B, 20158 Milan, Italy
VAT Number:07588900964
Chamber of Commerce of Milan:1969084


Information about 3x1

3x1denim.com is the official website of 3x1, a manufacturer of denim which is entirely made in Italy. On the site, the User can find information about the brand and buy products online.


1) Content provided by the User

Users are responsible for their own content and that of third parties that they share through 3x1, that they upload and post on or through 3x1, or that they transfer by any other means. Users confirm that they have all the necessary consents from third parties whose data and/or content they share with 3x1 and hereby indemnify 3x1 for any liability or claim arising against 3x1 in connection with illegal distribution of third-party content or unlawful use of the Service.

3x1 does not moderate the content provided by Users or by third parties but will act if complaints are received from Users or if orders are issued by the public authorities regarding content deemed offensive or illegal.


2) Rights over content provided by Users

The only rights granted to 3x1 in relation to content provided by Users are those necessary to operate and maintain 3x1.



Content provided by third parties

3x1 does not moderate the content or links provided by third parties before their publication on 3X1. 3x1 is not responsible for the content provided by third parties or for its availability.



The Users must accept the Privacy Policy and these Terms and Conditions in full. Users are responsible for keeping their login credentials confidential.


Deleting User accounts and account termination

Registered Users can cancel their accounts and stop using the Service at any time, through the interface of 3x1 or by directly contacting 3x1 via the email address: hello@3x1denim.com

In case of breach of the Terms by the User, 3X1 reserves the right to suspend or terminate the User's account at any time and without notice.



Purchasing process

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and to 3x1’s discretionary acceptance.
Users must select the products and complete the check-out, after having attentively verified the information in the order summary. The order is placed by the confirmation of the same, and is subject to payment of the price, taxes and shipping and further payment fees indicated in the order summary.

The Order Processing Receipt does not constitute acceptance of the order. The order shall be confirmed at the time the Order Confirmation is sent by 3x1 to the email address provided by the User. 3x1 reserves the right to invalidate an order by informing the User within 5 business days of placing the order, using the email address associated with their purchase, about the unavailability of one or more of the purchased products. In this case, 3x1 will refund the price and the delivery costs incurred by the User.


Shipping and delivery of the products

3x1 reserves the right to decline an order if payment does not go through our verification system. Once the order is placed, it is not possible to make changes on it. Orders placed separately will be shipped separately. 3x1 reserves the right to postpone the shipment in case of reasons of force majeure. Please note that during promotions and sales peak, order’s shipment may be delayed. It is at discretion of 3x1 the right to reject an order and / or services supplying to anyone at any time.


Availability of products

Prices, descriptions, or availability of the products displayed are subject to change without notice. The photos posted are for representation purposes only and do not constitute a guarantee of the quality of the products.


Orders Fulfillment


The Order is completed in accordance with the details specified on the order summary page and within the Order Confirmation email, subject to availability of the product ordered.

Your order will be processed and shipped within 1-3 working days if placed Monday-Friday (excluding public holidays), pending availability and credit card verification.

All orders placed during weekends or holidays will being processed on the next business day.


Overseas orders (outside EU) will require additional processing time.


We reserve the right to delay and/or refund any order at any time, in case we cannot process orders due to causes which are not dependent on circumstances foreseen by the parties at the time of the order confirmation.




Shippings will be managed from our warehouse in Italy.

Your order will be shipped within 1-3 working days from the moment it is placed. However, during sale season orders might suffer delay due to high traffic and the high number of orders being filled out.

3x1 will not be held responsible for a delay in shipment caused by international customs issues, adverse weather conditions or any other circumstances beyond the control of 3x1.


The carrier will try to deliver the package several times at the address specified in the order. If the delivery cannot be made, the package will eventually be held in deposit and the customer will have to contact the carrier directly for instructions.
3x1 cannot be held responsible for errors in delivery due to inaccuracies or incomplete information, for any damage occurring to products after shipment.




Shipping Rates


All products are shipped from our warehouse in Italy.

We work under the DAP (Delivery At Place) - DDU (Delivery Duty Unpaid) policy. This means that prices shown on 3x1 website do not include import duties and/or custom fees, and items may be subject to extra costs. Such costs are the only responsibility of the customer and will not be refunded nor advanced by 3x1.







Shipping cost


Order processing



10 €


1-3 days

1-2 days


20 €

DDU (Outside EU)

1-3 days

1-3 days

USA & Canada

30 €


1-5 days

5-10 days

Rest of the World

30 €


1-5 days






Right of cancellation

In case of purchase of products or services via 3X1 the User has the right to terminate the contract without specifying the reason, within 14 days. The cancellation period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the products. To exercise the right of cancellation, the User is obliged to inform 3x1 of their decision to cancel by sending an unequivocal statement to the email address: hello@3x1denim.com


Effects of cancellation

Customers who correctly cancel an order will be reimbursed by 3x1 for all payments, excluding cost of deliveries and customs duties paid without undue delay. Such reimbursements will be made using the same means of payment as used by the customers for the initial transaction. In order to initiate a return, the customers will have to fill in the return request form available online. The User shall send back the goods and return them to 3x1 without undue delay and in any event not later than 14 days from the day on which they have filled the return form.

The customers is solely liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

The reimbursement may be withheld until the receipt of the goods, or until the User has supplied evidence of having sent back the goods, whichever is the earliest.

Limitations on the right of cancellation concerning products

Damaged goods, or goods used in any way other than what is strictly necessary to establish their nature, characteristics and functioning, will not be replaced or refunded. The User shall place a copy of the delivery receipt in the package when returning the goods.
The right of cancellation does not apply to: goods that were made to the consumer’s specifications or clearly personalized or which, by their nature, are liable to deteriorate rapidly, are sealed and do not lend themselves to be returned for hygienic reasons or are related to health protection and were unsealed after delivery.



The User who buys as a consumer has the right to a guarantee of conformity for the purchased goods and services. The guarantee is valid for 24 months starting with the delivery of the goods. The notice for goods that aren't in conformity must be given to 3x1 within 2 months of discovery.
To exercise the right of guarantee, the User must send an email to 3x1 providing the order number and an accurate description of the defect (it is recommended that photographic material be attached).
All elements are essential and will be verified by 3x1 before responding to the User.
Should the lack of conformity of the goods be established, the User has the right to obtain its repair or replacement, upon return of the defective goods to 3x1. The User also has the right to ask 3x1 for a fair price reduction or termination of the contract if the repair and replacement prove impossible or prohibitively expensive, 3x1 has failed to repair or replace the goods within a reasonable period, or replacement or previously carried out repairs have caused significant inconvenience to the User.
To exercise the right of guarantee and for more information regarding it, the User must contact 3x1.



The Service is provided “as is”

The Service is provided by 3x1 “as is”, with no express or implied warranty for accuracy or availability.





Service interruption

3x1 reserves the right to add and remove functionalities or features as well as suspend or even discontinue the Service, either temporarily or permanently. In case of final discontinuation, 3x1 will do the utmost to allow Users to withdraw their information held by 3x1.


Service reselling

Users are not allowed to reproduce, duplicate, copy, sell, resell or exploit any portion of 3X1 and of its Service without 3x1’s express prior written permission, granted either directly or through a proper reselling program.



The User agrees to indemnify and hold 3x1 and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees, as the case may be, harmless from and against any claim or demand, including without limitation, reasonable lawyer's fees and costs, made by any third party due to or arising out of the User’s content, use of or connection to the Service, violation of these Terms, or violation of any third-party rights.


Privacy policy

For information about the use of their personal data, Users must refer to the privacy policy of 3x1 which is hereby considered to be part of these Terms.


Intellectual property rights

All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos that appear concerning 3x1 are, and remain, the exclusive property of 3x1 or its licensors and are protected by the laws in force on trademarks and by related international treaties.


Age eligibility 

Users declare themselves to be adults according to their applicable legislation. Under no circumstance may persons under the age of 13 use 3X1.


Limitations of liability

3x1, within the limits as currently set out by the applicable legislation, is liable for damage under contract and in tort to the Users or third parties only when such damage is the immediate and direct consequence, through willful misconduct or gross negligence, of the activity of 3x1.

The User expressly releases and exempts 3x1 from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.


Changes to these Terms 

3x1 reserves the right to modify these Terms at any time, informing Users by publishing a notice within 3X1.

Users who continue to use 3X1 after the publication of the changes accept the new Terms in their entirety.


Assignment of contract 

3x1 reserves the right to transfer, assign, dispose of by novation or subcontract all or any rights or obligations under these Terms, as long as the User's rights under the Terms are not affected.

Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of 3x1.



All communications relating to 3x1 must be sent using the contacts stated in this document.



If any provision of these Terms is invalid or unenforceable, that clause will be removed and the remaining provisions shall not be affected and they will remain in force.


Governing law and jurisdiction

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where 3x1 has their registered offices. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers.


Online dispute resolution for consumers

The consumer resident in Europe must be aware that the European Commission has established an online platform for alternative dispute resolutions that provides for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. As a consequence, if you are a European consumer, you can use such a platform for resolving any dispute stemming from the online contract entered into with 3x1. The platform is available at the following link.
3x1 is available for any questions via the email address posted under 3x1's information in this document.